Refund policy
Return & Refund Policy
Last updated: August 24, 2026
At 7 Stage Streetwear, each item is made to order specifically for you. Because production begins after an order is placed, we do not accept returns or exchanges for changes of mind, incorrect size selection, or preference changes.
We want you to feel confident in your purchase, so please review the size chart and product details carefully before placing your order.
Damaged, Defective, or Wrong Items
If your order arrives damaged, defective, misprinted, or different from what you ordered, contact us within 14 days of delivery. We will review the issue and, when approved, provide a replacement at no additional cost or another appropriate resolution.
To request help, email support@7stagestreetwear.shop with:
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Your order number
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A brief description of the issue
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Clear photos showing the item and problem
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Your name and shipping address
Items that are damaged, defective, or not as ordered should be addressed promptly; online sellers must also clearly communicate return/refund terms and honor the policy they publish.
Size Issues
Because all products are made to order, we cannot offer exchanges or refunds for an incorrect size selection. Please use the sizing information listed on each product page before ordering.
If you believe you received a size different from the one shown on your order confirmation, contact us within 14 days of delivery and include photos of the item and its size tag.
Non-Returnable Items
The following are not eligible for returns, refunds, or exchanges unless they arrive damaged, defective, or incorrect:
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Made-to-order apparel and accessories
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Items that have been worn, washed, altered, or damaged after delivery
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Clearance, sale, or promotional items, unless required by applicable law
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Gift cards
Refunds
If a refund is approved, it will be issued to the original payment method. Processing times can vary depending on your bank or payment provider.
Shipping charges are non-refundable unless the item arrived damaged, defective, or incorrect.
Order Changes and Cancellations
We begin processing made-to-order items quickly. If you need to change or cancel an order, contact us immediately at support@7stagestreetwear.shop . We cannot guarantee changes or cancellations once production has started.
Shipping Delays
Delivery dates are estimates, not guarantees. If we cannot ship your order within the time frame promised, we will contact you with available options, which may include cancellation and a refund. FTC guidance requires online sellers to ship as promised, or within 30 days when no shipping time frame is stated.
Contact Us
For questions about this policy or an issue with an order, contact:
7 Stage Streetwear
Youngsville, North Carolina
Email: support@7stagestreetwear.shop